Frequently Asked Questions
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When will my order ship?
All orders are typically processed and shipped within 3–7 business days, as each piece is made to order. During periods of high demand, processing times may be slightly longer, but we always do our best to get your items out as quickly as possible.
Once your order has been processed, you’ll receive a confirmation email with tracking details. Shipping times may vary depending on your location and the carrier.
How do I choose the right t-shirt size?
Most of our pieces are unisex unless otherwise specified in the product description. We recommend checking the size chart on each product page for the most accurate fit.
For a standard fit, we suggest ordering your usual size. If you’re between sizes or prefer a more oversized look, sizing up is usually the best option.
What is your return policy?
We accept returns on eligible items within 30 days of delivery. To qualify, items must be unworn, unwashed, unused, with tags attached, and in their original packaging.
Please note that accessories, personalized items, and sale products are non-refundable. If you experience an issue with any non-returnable item, please contact us directly, we’ll do our best to accommodate your request. In some cases, we may ask for photos or documentation to better assist you.
For more information, please refer to our Refund Policy page.
How should I care for my t-shirt?
Most of our t-shirts are preshrunk and soft-washed for a comfortable feel, but like most cotton garments, slight shrinkage may still occur. For best results, wash in cold water and tumble dry on low or hang to dry.
We also recommend turning your t-shirt inside out before washing, and avoid ironing directly on the design to help preserve its quality.
What if I entered the wrong shipping address or information?
If you notice an error in your shipping details, please contact us as soon as possible with your correct information, full name, and order number. We’ll do our best to update your order before it’s processed.
Unfortunately, once an order has been shipped, we’re unable to make changes. In that case, we recommend reaching out directly to the shipping carrier for further assistance. While we are not responsible for orders shipped to incorrectly provided addresses, we’ll always do our best to help where we can.
Can I cancel my order?
If you need to cancel your order, please reach out to us as soon as possible with your order number and full name.
Because each piece is made to order, we’re only able to accommodate changes or cancellations within a short window after your order is placed. Unfortunately, once an order is in production or has been shipped, we’re no longer able to make changes or cancellations.
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